Return & Refund Policy

We offer a 2-day return window, meaning you must request a return within 48 hours of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be unused, unworn, and in original condition
• Must include original packaging and tags
• Proof of purchase (receipt/order confirmation) is required
• Unboxing photos and videos are mandatory for all return or refund claims

To initiate a return, contact us at [email protected]

.

(Return address will be shared upon approval.)

⚠️ Items sent without prior approval will not be accepted.

Damages & Issues

Please inspect your order upon delivery.

If your item is damaged, defective, or incorrect, contact us immediately (within 48 hours) so we can resolve the issue.

Non-Returnable Items

Due to hygiene and safety reasons, the following items are not eligible for return or refund:

• Beauty & skincare products
• Perfumes & fragrances
• Baby care items
• Personal care & hygiene products

🚫 Once delivered, these items cannot be returned or refunded under any circumstances.

Replacement Policy (Only in Valid Cases)

We only offer replacement (no refund) in the following situations:

• Wrong item received
• Damaged or defective product

To request a replacement:

• Contact us within 48 hours of delivery
• Provide a clear unboxing video
• Product must be unused and in original packaging

After verification, your replacement will be processed at no extra cost.

Refunds (If Applicable)

If a return is approved:

• Refunds will be issued to your original payment method
• Processing time: up to 15 business days

Note: Your bank or card provider may take additional time to reflect the refund.

If you haven’t received your refund after 15 business days, contact us at

[email protected]